Privacy Policy

Last Updated; January, 2006

As a global leader in data management solutions, Writeresult knows the value of information. We also understand the privacy issues involved in using the Internet and we appreciate your trust. For these reasons, we believe that you have the right to know exactly how we collect and use information on our websites.

What information does Writeresult gather about me?

You are able to browse Writeresult's web sites without revealing any personal information. However, there are times that your information is necessary when you register for support, or respond to promotional campaigns.

How does Writeresult use this information?

Writeresult gathers your information to personalize and continually improve your online experience, including the following:

• The information collected on Writeresult's sites is used to process your requests, to provide you the highest quality of service, to tell you about opportunities we think will be of interest to you, and to understand your needs so that we can serve you better. For example, we may use your email or postal address to alert you about product recalls or safety issues or to tell you about opportunities we think will be of special interest.
• Writeresult creates aggregate reports on user demographics and traffic patterns for internal use and, on occasion, for our partners - again with a view towards improving our service to you. This tracking is not tied to personally identifiable information.
• Writeresult tracks the actions of the users of our site to determine what our customers want and do not want. Writeresult does break down overall usage statistics and user behaviors according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). However, this information is not tied to personally identifiable information.
• Writeresult tracks and catalogs the search terms that users enter in the various Writeresult search engines, but this tracking is not tied to personally identifiable information.

Occasionally, Writeresult sends product registrants email communications with information we think they will find useful, including information about new products and services from our selected partners. It is our policy to refrain from sending messages to members who have asked us not to do so, excluding an initial email message that confirms a customer's product registration.

If you prefer not to receive promotional information from us, we make it easy for you to let us know. You can change your preferences at any time by visiting our web site or clicking on the opt-out link at the bottom of your email. For more information, please contact us.

Will Writeresult share my information with other companies?

Writeresult does not sell, rent, or lease customer information. We do employ other companies and individuals to perform functions on our behalf, and may need to disclose personally identifiable information in order to process many of the activities and functions that Writeresult customers request. Examples include sending postal mail and email that customers have requested, removing repetitive information from customer lists, analyzing data, providing assistance processing credit card payments, and providing customer service. These companies, that Writeresult has partnered with, need to access personal information to perform their functions, but may not use it for other purposes. Apart from this, we disclose personal information only in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to:

1. Comply with legal process;
2. Respond to any claims; or
3. Protect the rights, property, or personal safety of Writeresult, our customers, or the public.

Writeresult may provide information in statistical form, including web sessions, sales, etc., to reliable third parties. These trend statistics will not contain any personal or identifying information.

How does Writeresult secure my personal information?

Writeresult uses reasonable precautions to protect your personal information stored on our system from loss, misuse and unauthorized access, disclosure, alteration and destruction. While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.

How do I unsubscribe from Writeresult email communications?

We hope you enjoy receiving messages from Writeresult but if you prefer to be removed from our mailing list, we will be happy to unsubscribe you from promotional messages. We will always keep your information in case we need to notify you of a problem with a product but we will identify you as a user who does not wish to receive any further non-critical information. In order to request removal from our mailing list, contact us via email.

How do I contact Writeresult if I have further questions?

Please contact Writeresult if you have any questions about this privacy statement, the practices of Writeresult's web sites, or your experience with the sites.

• US customers may send an email using our online support form.
• US customers may call 1-908-259-1101.
• Global customers may email questions and comments about Writeresult's products or services by contacting us.

Will I be notified if Writeresult's privacy policy changes?

Writeresult continually improves the web sites by adding new functionality and features. Writeresult is also improving and adding products, services and programs. Because of these changes, changes in the law and the changing nature of technology, our data practices will evolve over time. Writeresult reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time, but will alert you that changes have been made by indicating on the Privacy Policy the date it was last updated. When you visit any of Writeresult sites, you are accepting the current version of this policy as posted on the site at that time. We encourage you to review our Privacy Policy whenever you use this web site to make sure you understand how your information will be used.